About NWA Security Shutters | Meet Owners Leeroy & Heather Crossland
🏡 LOCALLY OWNED & OPERATED
Meet the Crosslands - Your Northwest Arkansas Neighbors
When you choose NWA Security Shutters, you're not just hiring a contractor - you're working with your Northwest Arkansas neighbors who care about your family's comfort and security as much as you do.
Meet the Owners
👫 MEET LEEROY & HEATHER CROSSLAND
Leeroy & Heather Crossland aren't just business owners - we're hands-on partners dedicated to every aspect of your experience. From the initial consultation and sales process to installations, marketing, and customer service, we're personally involved in every step to ensure excellence.
Our Commitment to You:
- Personal involvement in every project from start to finish
- Years of expertise in Arkansas outdoor living solutions
- Unwavering integrity in all our business dealings
- Top-tier service you can trust and rely on
We're honored to back up our commitment with an A+ rating from the Better Business Bureau - a testament to our dedication to quality and customer satisfaction that Northwest Arkansas families have come to expect.
"Whether you're a longtime client or considering your first project with us, we're here to provide solutions that exceed expectations. Let's build something great together."
- Leeroy & Heather Crossland
We operate under an ‘Agile Development Process’ which means we understand that priorities can sometimes shift during the project.
We take time to understand the full scope of a project from the beginning and break it down into specific tasks within the specification.
This lets us effectively plan and manage our projects as well as allowing us to be, that’s right, agile.
🏆 WHY NORTHWEST ARKANSAS CHOOSES THE CROSSLANDS
🏠 WE LIVE HERE TOO
As lifelong Arkansas residents, we understand what NWA families need:
- Arkansas weather patterns - We know when tornado season hits and summer heat peaks
- Local building codes - Familiar with Fayetteville, Springdale, Bentonville, and Rogers requirements
- Community values - Your neighbors' recommendations mean everything to us
🔧 HANDS-ON EXPERTISE
Leeroy's Background: 28+ years in construction and home improvement across Northwest Arkansas. Specializes in motorized systems and weather protection solutions.
Heather's Focus: Customer experience and project coordination. Ensures every detail meets the Crossland standard of excellence.
Together: We've transformed 500+ Arkansas homes since 2018, creating outdoor living spaces families actually use and enjoy.
📞 ALWAYS ACCESSIBLE
When you call NWA Security Shutters, you're calling the owners:
- Direct access to decision makers
- Quick problem resolution - no bureaucracy
- Personal accountability for every installation
- Long-term relationships with our NWA neighbors
Our Arkansas Story & Values
🌟 THE NWA SECURITY SHUTTERS STORY
HOW WE STARTED
2018: Frustrated by poor-quality outdoor solutions available to Arkansas families, the Crosslands decided to bring premium motorized screens and security shutters to Northwest Arkansas.
Our Mission: Provide Northwest Arkansas families with outdoor living solutions that actually work in our challenging climate - from intense summer heat to sudden spring storms.
⭐ OUR CORE VALUES
🛡️ INTEGRITY FIRST
- Honest assessments and fair pricing
- No high-pressure sales tactics
- Clear contracts with detailed specifications
- What we promise, we deliver
🏡 FAMILY-FOCUSED
- Every installation improves a family's quality of life
- Safety and comfort are never compromised
- We treat your home like our own
🔧 QUALITY CRAFTSMANSHIP
- Premium materials designed for Arkansas conditions
- Professional installation by trained teams
- 10-year warranties we stand behind
- Ongoing support when you need it
🌟 COMMUNITY COMMITMENT
- Supporting local Arkansas suppliers when possible
- Giving back to Northwest Arkansas communities
- Building lasting relationships, not just completing projects
🏆 RECOGNITION & TRUST
- A+ BBB Rating - Consistently excellent customer satisfaction
- Licensed & Insured - Full Arkansas contractor credentials
- 500+ Installations - Proven track record across NWA
- 98% Customer Satisfaction - Would recommend to neighbors
🤝 THE CROSSLAND PROMISE
When you choose NWA Security Shutters, you're choosing:
✅ Personal Attention - The owners handle your project
✅ Arkansas Expertise - Solutions designed for our climate
✅ Quality Materials - Premium products that last
✅ Professional Installation - Trained, licensed teams
✅ Ongoing Support - We're here when you need us
📍 PROUDLY SERVING NORTHWEST ARKANSAS
Primary Service Areas:Fayetteville • Springdale • Bentonville • Rogers • Ozark • Cave Springs • Lowell • Farmington • Elkins • West Fork
"We're not just your contractors - we're your Arkansas neighbors, and your satisfaction is our reputation in the community we call home."
📞 READY TO WORK WITH THE CROSSLANDS?
Experience the difference of working directly with owners who care.
📞 Call Leeroy & Heather: (479) 717-7750
📱 Text "MEET OWNERS" to (479) 313-5177
📧 Email: info@nwasecurityshutters.com
🌟 Join 500+ Happy Northwest Arkansas Families